A. Informal Appeal. An appellant may informally seek relief from an order of suspension of an alarm system permit by presenting evidence to the police chief, or a designated hearing officer, that the deficiencies in the alarm system, or its operation, have been rectified. The evidence must be presented within fifteen days of the effective date of suspension. Within five days of the date upon which the evidence was presented, the police chief shall notify the permittee of his decision. In the event informal relief is not granted, appellant has an additional fifteen days from the date of notification of decision by the police chief to file a formal appeal. An appellant may also informally seek relief from any other action taken under this chapter, as provided herein.

B. Formal Appeal. Any person aggrieved by any decision of the police chief, or the designated hearing officer, including but not limited to the decision to approve or deny an application for a permit, to renew such permit, suspend a permit, or to require reimbursement for excessive false alarms, shall have the right of appeal to the city council. An appeal must be perfected within fifteen days after notice of the decision of the police chief by filing with the city clerk a letter of appeal, which will be forwarded to the city council, stating therein the basis for such appeal.